PRICE
STAY PRICE
No disputes regarding the stay price will be considered after the reservation is validated. It is the responsibility of the tenant to assess, before signing, whether the price is acceptable. The following charges are not included in the rental price and will be listed on the reservation: the tourist tax, any optional paid options subscribed to by the tenant.
BOOKING
After receiving your reservation, we will send you a confirmation by email with the date, the amount of the reservation, and any optional extras. Payment confirms acceptance of the general terms and conditions below. Once the payment is validated, the reservation becomes firm. Please note that without payment validation, the reservation is not confirmed, and consequently, we reserve the right to recover the rental. An invoice can be issued upon request. The security deposit is payable only by credit card when keys are handed over, upon arrival. The amount will be frozen and not withdrawn, except in case of disputes: more details in the dedicated section on the security deposit.
DURATION
The tenant rents our accommodation for a specified duration, as specified in the reservation, and may not, under any circumstances, claim any right to remain on the premises. In general, the rental cannot be extended without the prior written agreement of the owner, with the tenant accepting this condition. The lease automatically terminates at the expiration of the specified term, without the need for notice.
CANCELLATION POLICY
The tenant can cancel their reservation at any time. However, we draw your attention to the consequences of canceling a rental reservation: it incurs variable fees depending on when the cancellation occurs. The following scale applies, at the tenant’s expense: if you cancel more than 30 days before your check-in, the cancellation fee will be 0% of the rental amount; if you cancel between 30 and 3 days before your check-in, the cancellation fee will be 25% of the rental amount; if you cancel less than 2 days before your check-in, the cancellation fee will be 100% of the rental amount. These cancellation fees can be covered by cancellation insurance to be individually subscribed by the tenant. Regardless of the reasons for the cancellation, the tenant must inform the owner by letter or email, with the date of receipt of this notice determining the applicable scale. The tenant who has not informed the owner will be required to pay the full balance. If a force majeure event makes it impossible to provide the accommodation (urgent unforeseen work, water damage, various damages, climatic events, etc.), the entire amount paid will be refunded to the tenant, without the possibility of subsequent refunds. In the event of a health crisis, we will refer to the ordinance relating to the financial conditions for resolving certain contracts for tourist travel and stays in case of exceptional and unavoidable circumstances or force majeure. Any interrupted or abbreviated stay, or any service not consumed, does not entitle to any refund. Even in the case of repatriation, it is the responsibility of the tenant to take out appropriate insurance.
INSURANCES
We ask you to verify that you have comprehensive holiday insurance and to send us a copy if necessary. The insurance covers cancellation of the rental for reasons of death, accident, or serious illness and is valid from the start of the reservation until the end of the rental period.
DEPOSIT
For all furnished rentals, a security deposit is required. This deposit will be reserved on your credit card on the day of your arrival. It is not cashed, except in the case of non-payment of charges and possible damages. It is canceled after the inventory or, at the latest, within 7 days following the end of the rental. The tenant undertakes to use the rented premises with care. In addition to the rental fees, the tenant will be responsible for any damage to the accommodation, as well as the cost of replacing any lost, destroyed, or damaged items. The tenant is responsible for any damage caused intentionally or negligently by themselves or the accompanying individuals.
TOURIST TAX
Charge applicable per person aged 18 and over per night, decided and voted on by the community of municipalities of Vendeuvre-Soulaines or Bar-sur-Aube and payable to the public treasury by the owner. It is indicated on the reservation and is due before arrival.
CHECK-IN AND CHECK-OUT
The owner welcomes the tenant who has made a reservation (and not a third party) for the key handover and arrival formalities.
The tenant must arrive on the specified day of the reservation, preferably by 5:00 PM (the time when accommodations are available) and no later than 7:00 PM. The tenant must inform the owner in advance, either by phone at 06.30.96.34.93 or by email at bullesenescale.fr, of their arrival time so that the owner can organize and be present to welcome them during the specified check-in time.
The inventory and check-out must take place before noon. We emphasize the importance of adhering to the agreed-upon time: the cleaning staff operates on very tight schedules and across multiple accommodations, so we ask you to facilitate their work, as we have requested of previous tenants.
If you do not adhere to the check-in and check-out times, an additional fee will be charged for any inconvenience caused.
Since this rental has been granted only on a seasonal basis, the tenant undertakes to vacate the premises on the date and time specified in the reservation. Additionally, as the tenant’s residence is indicated in the rental reservation, subletting is not permitted.
OCCUPANCY OF THE PREMISES
The rental must, under no circumstances, be occupied by several people greater than that indicated on the reservation, except with the prior and exceptional agreement of the owner. In such a case, the owner may refuse to provide the accommodation if they cannot ensure that the tenant will adhere to the maximum number of people specified for the rental. In this case, no refund of any kind will be considered for the tenant. Bachelor and bachelorette parties and other similar events are prohibited in our rentals.
DISRUPTIONS
The owner cannot be held responsible for the neighbors and their animals. The owner cannot be held responsible in the event of the possible presence of mosquitoes and various insects, spreading odors, or irregularities and/or a lack of enjoyment that may occur in electricity services (WIFI outage in case of wind and/or bad weather), mobile phone reception, etc. The owner declines any responsibility for a lack of enjoyment not arising from their actions. Similarly, the owner cannot be held responsible for the weather preventing the tenant from fully enjoying their stay.
OWNER’S OBLIGATIONS
The owner is obliged to:
– Deliver the rented premises in good condition and in working order, including the equipment mentioned in the contract.
– Ensure the tenant’s peaceful enjoyment of the rented premises and guarantee against defects and faults that may hinder it.
– Maintain the accommodations in a condition suitable for the intended use.
– Provide the services specified in the reservation and the rental description (towels, sheets, household linen).
– Provide the extras ordered by the tenants. Once ordered by the tenant, they commit to accepting the terms of use as well as the prices of the various extras
OWNER’S OBLIGATIONS
The owner is obliged to:
– Deliver the rented premises in good condition and in working order, including the equipment mentioned in the contract.
– Ensure the tenant’s peaceful enjoyment of the rented premises and guarantee against defects and faults that may hinder it.
– Maintain the accommodations in a condition suitable for the intended use.
– Provide the services specified in the reservation and the rental description (towels, sheets, household linen).
– Provide the extras ordered by the tenants. Once ordered by the tenant, they commit to accepting the terms of use as well as the prices of the various extras.
PETS
The tenant agrees not to bring any family pets (dogs, cats) into the accommodation without the prior permission of the owner, and the possibility of keeping a pet is conditional on the animal causing no damage to the property or disturbance to the neighbors’ enjoyment. If informed in advance, the owner may then accept a well-behaved and docile cat or small dog in the accommodation (only one animal allowed per unit). However, any accepted animal in the accommodation must, under no circumstances and at no time, climb onto beds and/or chairs and/or armchairs and/or sofas, remain alone and confined in the accommodation, on the terrace, or in the garden in the absence of its owners. Additional pet fee: €5/night.
PROPERTY INSPECTION, FURNITURE, AND EQUIPMENT INVENTORY
The property inspection is carried out between the parties upon the tenant’s entry into the premises and upon the tenant’s release of the premises. In this regard, it is specified that furniture and movable objects should only suffer depreciation resulting from normal use for which they are intended. Any lost, broken, damaged, or impaired object, material, or electrical appliance must be replaced or reimbursed at its replacement value by the tenant who undertakes to do so.